Data Processing Information

**Data Processing at Ainudraws Shop**

 

At Ainudraws Shop, the privacy and security of our customers is a priority. We are committed to handling personal data responsibly and transparently, in compliance with applicable data protection regulations, such as the General Data Protection Regulation (GDPR) in Europe.

 

**1. Data We Collect**

We collect the information necessary to effectively offer you our products and services. This may include:

 

- **Personal data**: such as your name, surname, email address, shipping address, and phone number.

- **Payment data**: such as information related to your credit card or PayPal account, processed through secure payment platforms.

- **Browsing data**: information on how you interact with our website, including your IP address, browser, device used, and behavior on our online store (via cookies and similar technologies).

 

**2. Purpose of Data Processing**

The data we collect is used for:

 

- Managing and processing your orders.

- Providing customer support and resolving any issues related to your purchase.

- Sending you relevant information about our products, promotions, or services (if you opt to receive marketing communications).

- Enhancing the user experience on our website by personalizing content and promotions based on your preferences.

 

**3. Legal Basis for Processing**

The processing of your data is based on the following legal grounds:

 

- **Contract execution**: to process and manage orders placed in our online store.

- **Consent**: when you provide your data to receive marketing communications or participate in promotions.

- **Legitimate interest**: to improve the shopping experience on our store and to ensure transaction security.

 

**4. Data Sharing**

We do not share your personal data with third parties, except when necessary for the execution of services you have requested, such as delivering products through shipping agencies or processing payments via secure platforms. In these cases, we ensure that third parties respect the confidentiality and security of your data.

 

**5. Users' Rights**

You have the right to:

 

- Access your personal data and request a copy.

- Rectify any incorrect or incomplete data.

- Request the deletion of your personal data (under certain conditions).

- Object to or restrict the processing of your data in specific circumstances.

- Request data portability in structured, machine-readable formats.

 

If you wish to exercise any of these rights or have questions about how we process your data, you can contact us at [email protected].

 

**6. Data Security**

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, please note that no system is 100% secure, and we cannot guarantee absolute protection.

 

**7. Data Retention**

We retain your personal data only for as long as necessary to fulfill the purposes mentioned above, and in accordance with legal requirements for retaining commercial and tax information.

 

**8. Updates to the Privacy Policy**

We reserve the right to update this privacy policy at any time. We will inform you of any significant changes through our website or other appropriate means.